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Maureen is a dynamic change leader with a unique blend of expertise in strategic planning, human resources, technology, process improvement and change. Maureen has over 20 years of corporate experience with Honeywell, AlliedSignal and Prudential, successfully leading large scale business change.

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Are YOU a Learning Organization?

  
  
  
  
  

One of my favorite things to do when waiting for a customer in their office is browse their book shelves.  It gives me a great sense for the models and theories that they already have in their head, which gives us a good foundation for shared understanding. It's also a great opportunity for my own learning!

Yesterday I was in a new customer's office and came across "The Fifith Discipline Fieldbook" by Peter Senge.  I have seen Peter speak and read the original book years ago, but had not come across this particular version.  My customer was generous enough to lend it to me. 

Peter made famous the concepts of "systems thinking" and a "learning organization" just as we were coming out of the industrial age into the age of the knowledge worker.  I was browsing through the text (as the author encourages) and found some very valuable and timeless insights and models.  Some are almost a natural part of our collective consciousness, and some are concepts that clearly we are still struggling with in businesses of all sizes.

One chapter restated that the core of having a learning organization is based upon five "learning disciplines" - lifelong programs of study and practice.  As I read it, I thought to myself: "for all my exposure to these concepts and familiarity with the book, I can't name the Five Disciplines"  (I would love to hear from all of you masters that CAN!)

For those of us that need a refresher, or who have never been exposed to the key disciplines, here they are:

1.  Personal Mastery - learning to expand our personal capacity to create the results we most desire

2. Mental Models - reflecting upon, continually clarifying and improving our internal pictures of the world, and seeing how they shape our actions and decisions

3. Shared vision - building a sense of comitment in a group by developing shared images of the future we seek to create

4. Team learning - transforming conversational and collective thinking so that groups of people can create ability greater than te sum of individual talents

5. Systems thinking- a way of thinking and communicating about the forces and interrelationships that shape the behavior of systems.

So here is my question.  Are you a learning organizaition?  Do you embody these disciplines as a leader? Do you promote and build the structure so that your team and business meets the criteria for a learning organization? 

It is clear in these times, more than it was when the book was written, having a "learning organization" is critical for agility, competitive advantage, and even survival.

Please click here to read more from Senge's website, and make a commitment to take action on at least one of these ideas.  If you need a little help getting started, just contact us!

Seize Tomorrow!

Comments

I loved the premise of Peter Senge's book and was so excited to hear someone talk about "systems thinking". However, I was disappoitned that he didn't have systemic solutions to the problem - only personal ones. The personal side is extremely important, but as he said himself, you can't make anyone share or have a vision. You can't make someone be committed to that vision. In today's work environment where we all know we can be layed off with the next reorg or merger, few people really have a commitment to a company. The best you can usually do is nurture your workers' passion for what they do. 
 
 
 
However, large organizations still have to implement large changes despite the fact that some large percentage of their workforce will not be offering their best.  
 
 
 
What systemic changes can be made to improve change adoption and, most importantly, communication? 
 
 
 
No one will follow your vision if they haven't heard it a few times, so you need to be sure to communicate it, and the relevent implementation details, to your workforce. 
 
 
 
Yet in today's rapidly changing, matrix organizations, communication is not a simple thing. Trickle-down communication doesn't work anymore. 
 
 
 
So what is the solution?
Posted @ Friday, September 23, 2011 1:19 PM by Sarah Myers
Sarah, good questions to be asking yourself as a change leader. Unfortunately you will never find "the" solution. Leading change and engaging your people is and will remain as complex and ever changing an issue as parenting! 
 
That said, there are plenty of systems thinking models around that will guide you through the planning, action and behaviors to "make change real" and achieve results. 
 
When I am working with leaders, I pull from several different models at a time. The deck I sent you the other day is the starting point for my approach which includes: Planning for change, teaching leaders the fundamentals of change, engaging everyone involved in the change and finally clarifying and supporting the new ways of working.  
 
The classic approach ("solution" as you say) is from John Kotter. He writes about the systematic steps in Leading Change, Tells a parable about them about it in "My Iceberg is Melting" and delves more deeply into step 1 "Urgency" in that book - since it is often the hang up.  
 
If you are searching for an approach, that is a good place to start. 
 
My last word is that what will really make a difference is leaders who are realistic about what change requires and are committed to engaging their workforce.
Posted @ Saturday, September 24, 2011 6:44 AM by Maureen Ennis
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